Get in Touch · 24/7 UK Support

Contact IPTV Now – We're Here to Help

Questions before you subscribe? Need help with setup or activation? Our UK support team is available around the clock by email, WhatsApp and at our London office.

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WhatsApp Support

Fastest way to reach us. Most messages answered within 10 minutes — perfect for quick activation help or device setup questions.

Message Us on WhatsApp
Available 24/7
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Email Support

Need to share screenshots, attach details or send a longer message? Email is the best way for technical questions and refund requests.

Send an Email
contact@iptvnow4k.uk
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UK Office Address

71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

View on Google Maps
Open 24/7

Real People, Real Help — No Bots, No Scripts

When you contact IPTV Now, you reach a real person on our UK support team. We do not outsource customer service, and we do not hide behind chatbots.

  • WhatsApp replies in under 10 minutes (average)
  • Email responses within 1 to 2 hours
  • UK-based team, English-speaking
  • Setup help for all devices and apps
  • Refund and billing questions handled within 24 hours

Our Support in Numbers

Last 30 days · UK customers only

< 10m
Avg WhatsApp Reply
98%
First-Contact Resolution
4.9 ★
Support Rating
24/7
Always Available
Frequently Asked

Common Questions About Contacting Us

Quick answers to the questions we hear most often before customers reach out.

What is the fastest way to contact IPTV Now support?
WhatsApp is by far the fastest channel — average reply time is under 10 minutes, 24 hours a day. Click any WhatsApp button on our site to start a chat instantly, or scan the QR code from your phone.
How long does IPTV Now take to reply to emails?
Most emails sent to contact@iptvnow4k.uk receive a reply within 1 to 2 hours. During peak times (weekend evenings, match days) responses may take up to 6 hours, but you will always get a personal reply from a real UK support agent.
Can I get help setting up IPTV Now on my Firestick or Smart TV?
Yes — full setup support is included with every subscription. Send us your device type via WhatsApp or email and our team will guide you through installing IPTV Smarters Pro, TiviMate, Smart IPTV or any other compatible app step by step.
What information should I include when contacting support?
For the fastest reply, please include: the email address you used at purchase, your order number (if available), the device you are using, and a clear description of your question or issue. Screenshots are very helpful for technical problems.
Do you offer phone support?
We focus on WhatsApp and email because it allows our team to share clear instructions, links and screenshots. WhatsApp also supports voice messages and video calls if you prefer talking — just request one in your chat.
I want to request a refund — who do I contact?
Send an email to contact@iptvnow4k.uk with your order details and a brief reason for the refund. All refund requests within our 30-day money-back guarantee are processed within 24 hours.

Ready to Get IPTV Now?

Skip the questions and go straight to subscribing. Plans start from £25 with a 30-day money-back guarantee.

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